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Our services include international and domestic air travel management and its related formalities. We also modularly design and implement for our clientele individual and corporate group travel itineraries. Corporate travel is our forte and all our travel consultants are professionally trained and equipped with adequate technology & infrastructure. Since we have been providing services to various reputed corporate houses for past 16 years, we understand the need and the pattern of the corporate travel and are able to meet up the high expectation level. We have formed an exclusive cell which caters to only corporate houses with their travel requirements. The travel consultants in the corporate cell are professionally trained to understand the corporate culture and their visible & hidden requirements well and they suggest the most suitable options keeping in view the time, comfort of the travelers and the economy to his organization. Highly stringent quality control process have been laid down and every travel document passes through two layer of quality check before its delivery to the customer ensuring that the lowest possible fares is charged, all necessary airline codes are dully mentioned on the ticket, the name on ticket matches the passport name, visa dates match the itinerary and each visa is valid to cover the passenger’s travel to that country etc.
Developing & maintaining the relationship with the external & internal customer is highly emphasized and this is achieved through maintaining utmost transparency in all the transaction as our business philosophy is, which is given by our Managing Director, Mr. Deepak Vig and taught to every new entrant during his formal induction program, “We are running a commercial entity, so making profit is important but it is not the primary objective of our organization. The core objective is to earn relationship with our internal & external customers. Our organization is like a family and all our associates are our family members.”
Under Dolphin Travels Pvt. Ltd., we have four major divisions:
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